All about flight attendant

All posts in the All about flight attendant category

Continental Airline Crew Hospitalized Due to Turbulence

Published August 18, 2008 by starvillanueva

Let this be another lesson – keep your seatbelts fastened during all phases of flight! And never get up when that seat belt sign is turned on. You never know when clear air turbulence will strike. When it does the injuries can be catastrophic.

This happened on Monday. A Continental flight from IAH to FLL. The plane was cruising at 31,000 over the Gulf of Mexico when it struck turbulence, causing injuries to all three flight attendants onboard. Each one was taken to the hospital when they arrived in FLL. Fortunately, no passengers were hurt.

Always Fasten Your Seatbelts!. Always buckle the kids up. Safety should always come first!

Flight Attendant

Published August 18, 2008 by starvillanueva
FLIGHT ATTENDANTS (also called stewardesses and stewards) help make flights 
safe, comfortable, and enjoyable for airline passengers. A Flight Attendant's work begins when the plane's crew meets for a preflight
briefing covering route, weather, type of food and beverage services to be
offered, and passengers with medical problems or special requests.

Each Flight Attendant is assigned a work station and specific inflight
duties. On board the plane, Flight Attendants check to see that first-aid
kits and other emergency equipment are aboard and that supplies, such as
food, beverages, blankets, and, reading material are adequate. As passengers
board the plane, Attendants greet them, check their tickets, and assist
passengers by hanging up coats and stowing small pieces of luggageunder the
seats or in overhead compartments.

Flight attendants are responsible for passenger safety. They explain safety
regulations and emergency procedures, check to see that seat belts are
fastened during takeoff and landing, and assure that other Federal Aviation
Administration (FAA) safety standards are followed. Flight Attendants are
also concerned with their passengers' comfort. Depending on the length of
the flight, they may operate movie and audio systems, sell and serve
cocktails, and heat and distribute precooked meals. Before and after meals,
Attendants make periodic trips through the cabin to ensure passenger
comfort. For example, they might offer to help care for infants, bring
magazines, or adjust seats. In the event of an illness or emergency, Flight
Attendants may distribute medicine to alleviate symptoms or administer first
aid or operate emergency equipment such as chutes to quickly evacuate
passengers. At the end of the flight they see the passengers off the plane,
inspect and clean the cabin, and fill out any flight attendant reports
required by the airline.


WORKING CONDITIONS

A Flight Attendant's job is both physically and emotionally demanding.
Flight Attendants are on their feet during most of the flight and under
pressure to complete their tasks within the scheduled flight time. At times
they have to serve meals and pour drinks under turbulent flying conditions.
Despite stress or fatigue, they are expected to deal pleasantly with
passengers of all personality types, including those who are difficult or
rude. Although Flight Attendants enjoy the benefits of travel, they also
may have to live out of suitcases for weeks at a time. They may be
scheduled to fly at any hour, weekends and holidays. Attendants are usually
required to purchase their first uniforms. Payment can be made through
payroll deductions.

Most Flight Attendants belong to a union representing all flight attendants
within their airline. Among the unions representing these workers are the
Association of Flight Attendants, the Independent Federation of Flight
Attendants, and the International Brotherhood of Teamsters.


WAGES, HOURS, AND FRINGE BENEFITS

Flight Attendant wages start at a range of $12,000 to $18,400 annually.
With several years of experience, Flight Attendants can expect to earn from
$14,100 to $20,100 per annum. Top senior wages can reach from $20,100 to
$42,000 a year. The hourly wage paid to Flight Attendants is quite high,
but they are customarily contracted to work only from 50 to 75 hours per
month. If the need arises for them to fly more often, they are compensated
at a rate of time and one half.

Many airlines offer extra compensation on international flights to Flight
Attendants are fluent in a foreign language. The pay differential for
multilingual Flight Attendants can range from 50 to 75 cents per hour.

Fringe benefits can include health and life insurance, retirement plan, paid
vacation, lodging and food costs on "layovers", uniform replacement, and
free or discount air travel for Attendants and immediate family members.


ENTRANCE REQUIREMENTS AND TRAINING

Hiring requirements are similar among all the airlines. Flight Attendants
must be at least 19 to 21 years old. Height may be between 5' 2" and 6' 0",
with weight in proportion to height and bone structure. Depending on the
airline, natural vision must be at least 20/50 to 20/200; corrected vision
(glasses or contacts) must be 20/20 to 20/50. General health must be
excellent; all airlines give pre-employment physicals.

A high school education is usually required. In addition, most airlines
prefer two or more years of college and/or work experience involving contact
with the public. Nursing experience or training is advantageous.
International air carriers require or prefer fluency in a foreign language,
such as Spanish, German, Chinese, or French.

Personal characteristics, as revealed in interviews and tests, are extremely
important. When interviewing prospective Flight Attendants, employers look
for maturity and adaptability, a pleasant voice and good vocabulary, good
grooming, and tasteful dress. Applicants are also evaluated on their poise,
tact, and enthusiasm for the job.

Flight Attendant courses, offered by some community colleges and trade
schools, may provide helpful background information on the job and its
requirements. However, airline officials emphasize that such instruction is
not necessary and has little or no influence on their selection decisions.
In any event, all airlines conduct their own training programs for new hires,
regardless of their backgrounds. While in training, which lasts from four to
six weeks, candidates usually receive either a small salary or free housing
and meals. They are expected to bring sufficient money to cover personal
expenses during training, plus moving expenses to their first home base.
Depending on the circumstances, the amount required may range from $200 to
$1,000.




ADVANCEMENT

As seniority increases, Flight Attendants receive higher pay, better flying
assignments, and greater job security. Some advance to management positions
such as flight attendant supervisor, instructor, or inflight services
manager. A few transfer to other departments such as customer services,
personnel, or sales.

FINDING THE JOB

One should apply directly to the airline. Candidates who meet the minimum
requirements may be invited to local group interviews by a team of
recruiters. Those who pass this screening are scheduled for individual
interviews. Free air transportation may be provided to the interview location if in another city.


Source

When Least Expected

Published July 13, 2008 by starvillanueva

July 9′ 2008 – I was on standby from 6am-6pm but they changed my roster to single Bahrain departing at 8pm.. Since I don’t like the flight I didn’t confirm it and I just sleep instead.. I woke up around 7 am because I saw a missed call from rostering so checked my roster again they changed it to Washington which I supposed to operate on July 12 and they removed my double dubai, gave me 3 days standby,only 1 day off then Washington again…

To sum it up, my day doesn’t start well, waking up with lots of errands ahead of me, roster changes, lack of time to pack my stuff, short sleep & time pressure! I really hate the feeling because I’m a very punctual person, I’m always ahead of time & never gets late.

I managed to be ready at 8:32 am just in time to wait for the transport bus. The Rostering called again to say “THE FLIGHT WILL BE DELAYED-I WILL BE ON HOLD-JUST STAY HOME”  It’s too early to be pissed off so I just return to my room, had breakfast, read our Lady of Perpetual prayer book & think positive that there’s maybe a reason why all these  unecessary things are happening…

Around 11:30 am I arrived at Technical bldg. since not everyone is on the briefing room. I went out to check my pigeon hole and was surprised to read a letter with this intro –> “CONGRATULATIONS ESTRELLITA” for someone who haven’t been flying for more than 2 years & without experience It never cross to my mind that I will be promoted so soon. It was so unexpected because there are lots of senior crew than me, some were like 3 years flying and just recently got promoted.

* I feel so blessed & contented in every single moment of my life,  I’ve learned that never place a period where God has placed a comma.. God has been so good to me all these years ..Copied From my multiply online diary...

 

 


My 22nd year of priveleged existence & More than a month of flying…

Published January 17, 2007 by starvillanueva

Few days from now, will be my 22nd year of existence in the world already! (January 25) I’ve been keeping a daily Journal spontaneously for 6 years now, After more than a month of flying, I’ve realized that I had so many good experiences that I would love to go back to, I’m glad I love taking pictures!!! (For remembrance), but how can I ever forget my 1st layover in Trivandrum, India – It was such a nice experience, the hotel was nice (beachfront rooms) the breakfast buffet was great… Then, (Dec.16’2006) Vienna, Austria- I wasn’t that prepared when I went there, I have no scarf & gloves with me because I wasn’t expecting the climate will be extremely cold! It’s also the day the ATM machine had taken my card because I entered wrong pin! I’ve also been to (Dec.23-24’2006) Cochin, India- Take lots of pictures, went to spa & ate in an Indian restaurant. Bahrain- night stop in Intercontinental Hotel, It was less than 4 hours stay and as usual I didn’t sleep, I take pictures instead… (Dec.30-31’2006) Kuala Lumpur- We just stayed in Pan Pacific Airport hotel no much scenery for picture taking but I enjoyed my duty free shopping there, bought lots of groceries & perfumes… (January 3-6’2007) Finally, I got Manila flight! After 3 months of being away to my family… When we landed NAIA, I’m so excited to go to our hotel (Crowne Plaza Galleria) because my family is waiting in the lobby… Though I’m so sleepy & tired due to 9hrs flight from Doha to Manila, still my Manila stay are worth it… 1st night went to mall & had a body massage at Fitness First then sleep for awhile went to Antipolo Church with my family to attend mass at 4am & also had breakfast… Then went to my dentist, Optical shop had a contact lens upgrades, beauty salon, groceries & went shopping again! After Manila, I had a 4 days off & Standby before my flight to (January 11-12’2007) Bangkok, Thailand- Went to Mall & went to spa for Jetlag massage, Sleep at around 2am woke up around 5am, since I can’t sleep anymore, I used the Hotels’ Steam bath & Sauna then Swimming all by myself! I went to the spa again for foot massage.. Since they don’t accept Qatar Riyals, I withdraw money from the ATM machine & forgot my ATM card! (Here we go again) After spa walk around again & bought some groceries & ate at Thai restaurant.. Arrived Doha at almost 1am of January 13, still have my Doha-Dubai-Doha turn around departure at 8:30pm later evening! Then arrived Doha at 12:30am of January 14 still have my double sectorflight! Doha-Abu Dhabi-Doha- Kuwait-Doha! My pick up time is 11:30am! Spent 3 hours in Abu Dhabi Duty free, bought some perfumes then, Arrived Doha at 11:50pm It’s my 1st time to spent my entire week flying without sufficient rest.. Thank God my double sector was delayed so they just cancelled my next morning flight to Riyadh or else I won’t be able to sleep again & 

I don’t know what will happen next…   Despite of sleepless nights, turning day into night & having abnormal sleeping patterns, I honestly feel so lucky & privilege having all these things so I might as well share it with you… I’m exploring different countries & being paid to do it, and because only few jobs offer the chance to work in a different environment every day, with different scenery, surrounded by different faces, Try many cuisines all over the world, shopping in different destinations & take lots of pictures in different scenery, having discounts in some business establishments- restaurants & shops including duty free with our I.D, But the biggest benefit of all is walking through the airport in uniform, head held high, pulling wheeled flight trolley, and having people look admiringly at you… If you fly internationally as a flight attendant, the world will be your playground, you can go virtually anywhere on vacation!

Unforgettable Blessed day…

Published July 25, 2006 by starvillanueva

1

 

July 22’2006 – The day I won’t forget! It’s the day I signed my 3 years renewable contract to Qatar Airways!!! Out of more than a thousand of people who submitted resume online, only 300 were call on for the initial screening & interview, only 200 hundred applicants has been call on for an International Airline assessment, became 54 who made it during the assessment, screening, English Proficiency & exams, down to 24 all in all including other batch. I was so thankful to Almighty God for all the blessings! Prayer can move mountain…

Now my next steps are full medical exams/dental exams and full of vaccinations! As well as the authentication of NBI clearance approved by Malacanang, Qatar Embassy, POEA, etc.. During the pre-employment orientation, they were discussing the benefits while we were signing contract. We are also given an offer letter from Qatar Airways stating all the benefits & advantages, I almost cried, I really love to travel to different countries which I already start doing since I was younger… I was so overwhelm of happiness especially when I’ve read the congratulatory letter, stating:

Dear Ms. Villanueva

CONGRATULATIONS! We are very pleased to inform you that you have been successful at your final interview, you are selected to join our Cabin Crew team on the condition that the Qatar airways pre-employment complete medicals has been passed….and so on… I enjoyed every single minute of it, I even read the advantages of being a Flight attendant over and over again.

Summary of The Offer letter in my contract:

Very high salary + hourly flying pay + meal allowances depending on the country and lots of bonuses! For the uniform it’s from the luxury
European brand by ‘Jaeger’ and an impact resistant made from aircraft aluminum ‘Delsey’ 3piece luggage bag.
Monthly fair rostering system that ensures a fair allocation of trips
30 calendar days leave, ticket is provided.
Shared by 2-3 free accommodation in fully furnished, air-conditioned brand new apartments including utility. Each person has their own bedroom
Free transport between Airport & apartment
Free 5 star hotel accommodation overseas and free transport between airport and hotel.
Will undergo to an intensive 7 weeks training programme on all aircraft types.
Concessionary travel are available to you and your family members: Including 1 free ticket from home based to Qatar, 50%-90% reduced price of tickets including to other airlines.

July 23’2006- My family and I started the week attending mass at Our Lady of Fatima, then go to photo studio because I need additional 24 passport pictures in white background and 36 passport pictures in Navy blue background for Qatar, because it will be used in our I.D, bank applications, (they will publish us in an International Magazines), and other documents such as other embassy purposes, residence clearance and dual-citizenship…

July 24, 2006 – we have to leave early for my medical check up because of SONA, the major roads are closed, that’s why I slept over at Alma’s house, so that I can arrive at the (hospital affiliated by Qatar Airways) to lessen the time of my fasting, I don’t’ recall all the exact type of exams anymore (Quite expensive though) – it’s too many process and medical terms to remember, but it includes blood test for different purposes including, blood history, blood typing, std, HIV tests, etc… After the laboratory, Physical exams – The female doctor will require to undress to check the skin (head to toe), scalp, hair, nails, and to make sure that you haven’t done any major operations such as giving birth, next is Audio lab, Optometry, chest x-ray, psycho analysis, interview, etc… The whole procedures lasted more than 4 hours… The results will be out in 3 days, after Passing, should secure dental clearance, panoramic x-ray and Vaccines Certificates – including BCG, Polio, DPT, MMR, Tetanus, Typhoid, Meningococcal, Hepatitis A, Hepatitis B… (It’s like a chemo-therapy process!!!)

*** “The value of waiting is a value of a lifetime, if we know how to wait, Life shall be easy because God knows what to give us in the right time”

International Career, More Blessed life: Worth waiting for…

Published July 23, 2006 by starvillanueva

It was April 25’2006- when I submitted my resume at International Placement Agency through email they replied after 2 days saying that I should proceed to Physical Screening and Initial Interview, April 27’ 2006- I went to the Agency wearing corporate attire as required, they checked my skin, teeth, height & weight, luckily I have no noticeable blemish & my weight are proportioned to my height. I passed the physical screening and scheduled me for interview. April 28’ 2006- I visited Our Lady of Manaoag in Pangasinan, May 3’2006- I went back to Agency for the interview, a foreigner personnel interviewed me, Ms. Jasmine told me that they will call within 4-6 weeks if I will be short-listed. Weeks has passed and I haven’t receive any call, but I didn’t lose hope, I also applied to other Airlines such as Etihad Airlines, they called me for assessment at Hyatt Hotel in Roxas Blvd, but I arrived late afternoon and it was closed already! but that didn’t discourage me!

June 23’2006- After more than a month of waiting, while my family and I are on the way to St. Jude church in Manila, I received a text message from IPAMS saying that I should report at IPAMS to pick up my Qatar Airways assessment! The messages are still in my cellphone! =) After we visited the church I received another text message from Cebu Pacific, they invited me for exams on June 26 7:30am at Training and development Center, Pasay. The exam was so hard, it’s like entering a prestigious university. It’s strictly time pressure per exam, it includes English proficiency, Analogy/Abtracts, Problem reasoning with explanation, reading comprehension, Psychology & mathematics!!! I spent 4 hours there, we were 24 taking exams then only 3 Passed, including myself, but down to 2 because the other applicant has a tattoo in her arms. So we were just 2 who passed that morning. Thank God!

I solemnly pray and offer Novena to Mother Perpetual & St. Rita (St. of Impossible.) I really want to be a Flight Attendant, My story started when I was 5 yrs old, (1990) my first trip to Singapore, California then Hawaii. Seeing and knowing the Perks & advantages of flight attendants that was enough for me! I knew what I wanted to be when I grew up, and with my almost yearly travel abroad, I have never deviated from that dream! Finally my chance came. I’m 21, old enough and just graduated a 4 years degree of B.A Communication Arts last April 1’2006.

June 30’2006- Qatar Airways workshop & Assessment held in New Manila, QC. The Flight attendant recruiters are British, Egyptian and Indian national (No Filipino). First they orient us, some discussion, Question & Answer, etc… Then they gave us comprehensive English Proficiency exam, while taking the exam they called the applicants by number, one by one… (I still recall my badge number 42!) Then they once again measure the height, weight, teeth and they will ask you some personal questions to test communication skills, They even asked if I was wearing contact lens, I replied yes, because I’m near sighted. After the exam they will check the papers then divide us to 3 groups for group dynamics, they gave us 3 situations & problems, on where we must contribute our ideas and point of views while the recruiters are evaluating us. The time has come, they will already announce the chosen applicants, I was Chosen!!! I was the last number announced! 42! Thank God! Out of 50 applicants that morning I was one of the 8 who got chosen!!! My heart is pounding, my hand is shaking, it’s like I want to cry! While other applicants who already have experiences and currently working at Philippine Airlines & Cebu Pacific and some already applied more than 3 times already but got rejected, I can’t believe I was chosen immediately… It was one of the memorable day of my life! Then I went home and pray, it’s such a big help!

July 2’ 2006- (Sunday) After filing out the application forms given by the international airline, We went to the International placement Agency for my Panel Interview, Then Executive Interview! It’s like a Ms. Universe pageant Q & A with more than 1 interviewer. Sensing how determined and serious I was, they closed the interview saying that the decision will be out within two weeks because the authorities when they’re back in Qatar will still approve it! The following day, an unfamiliar telephone number registered my cellphone, I missed the call and didn’t bother to call back, but then the next day July 3’ 2006,the exact time when I was reading a prayer book, the same number called me. If I’m not mistaken her name is Ms. Feyolla- an Egyptian. She said, “Hi, Estrellita!? If we will accept you, we would like you to know that colored hair is prohibited” I said “Oh, no Problem!” She said, Ok, great! Have a great day”.

A week came, and another week. It’s really hard to wait! Most especially when you didn’t know yet what you’re waiting… I was wondering why it took almost 3 weeks already, what went wrong, A time comes that I couldn’t stand the suspense any longer – I called the Agency to know if the results are out already! Finally, July 19’ 2006 (Wednesday) out of my despair – I received a text message that I should call the Agency regarding Qatar Airways application, I was inside the car that time, so I used my cellphone to call them, This was the big moment! They informed me the schedule of orientation & requirements that I should bring because I’m already accepted as FLIGHT ATTENDANT to an International Airline! I had finally received the answer I wanted to hear – I got the job!

*** “Prayer is a big help, keep believing, just have faith, don’t’ lose hope in achieving your goals in life, don’t let yourself be distracted because you know yourself better!!! Always remember that Everything’s happen for a reason, Time will come that it’s your time to shine so Dream big! & you’ll go far!” –Star